Articles

Helpful advice for improving telephone communication skills - including five times it's best to pick up the phone, and six common bad telephone habits (and how to fix them).

A look at how COVID-19 impacts substitute healthcare decisions.

With a surge in the number of new legal tech startups come concerned citizens warning that lawyers will soon be replaced by artificial intelligence (AI). This unwarranted hype around AI is based on the misconception that we have developed a general or autonomous intelligence system - a computer system that mimics human intelligence, replicates human behavior in any context, and recognizes and resolves new problems for which it was not designed.

Force majeure provisions are often overlooked, but when drafted and invoked properly, they can be useful risk allocation tools. In the construction context, they can be used to allocate risk in case of a shortage of raw materials, extreme weather or a labour strike, among other events. Force majeure clauses excuse a party’s performance under a contract in full or in part, to the extent that the failure to perform is due to certain circumstances outside of the party’s control.

As baby boomers enter the final stage of their working lives, ageism in the workplace has become increasingly pervasive. Significant demographic and legislative changes have resulted in an overall increase in age discrimination cases.

A comprehensive look at what factors parties should consider when mediating a guardianship matter.

The authors highlight key privacy and security issues that should be considered by organizations implementing business continuity measures in the face of a pandemic.