On April 1, 2014, Ontario’s Wireless Services Agreement Act (WSAA) came into force. The WSAA applies to consumer wireless agreements (Agreements) entered into or renewed after April 1, 2014, where, at the time when the transaction took place, the supplier of the wireless services or the consumer was located in Ontario. The WSAA is intended to supplement the protections under the Consumer Protection Act, 2002 (CPA) and the Canadian Radio-television and Telecommunications Commission (CRTC) code.