OBA Innovator in Residence Colin Lachance has been hosting a weekly Office Hours Zoom over the lunch hour to discuss the latest AI developments, facilitate conversations with leading AI thinkers, and answer members’ questions about how to effectively integrate AI into their practice to better serve their clients. Here are a couple of questions he has fielded in recent sessions:
Q: How do we get started in AI when our firms and clients are concerned about confidentiality?
A: Start playing with free versions of ChatGPT, Claude and other AI chatbots on general topics and with public documents. Small experiments build your knowledge and confidence – then grow your experiments to reveal their potential.
Q: Where's the value if the Chat output is wrong and I spend more time correcting or redoing the work?
A; First, invest more time in building your questions (prompts) and refinements, and see how narrowing the scope of your requests and providing additional context leads to better answers. Second, look for value in activities where complete accuracy isn't essential (e.g., brainstorming, quick summaries and insights, lists, etc.), and you will become more familiar with the strengths of the models.
The next Office Hours will take place on August 27. Submit your AI questions anytime through the registration comment field or by writing Colin directly at colin@pgya.ca. You can view videos from previous sessions here.
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