It happened twice this week. A client presented me with the results of their own “research” which consisted of dumping their (privileged) legal advice into the (free and non-confidential version of) Chat GPT and asked me “what about all off these issues that the AI thinks are important to my case?”.
As I stared at these voluminous, robot generated missives, I struggled with how to advise the client (and their robot helper) that while their ‘second opinion’ sounded confident and was grammatically correct, it was probably a waste of time for me to unpack all the ways in which it was not helpful to their specific situations.
As I shared this experience with colleagues, I realized we are increasingly struggling with these issues. The modern client increasingly comes armed with their own 'research', generated by an algorithm that never bills by the hour and never hesitates.