Toronto court staff and management are taking steps to reduce delays and process documents filed through the Ontario Courts Public Portal (“OCPP”) within the three-day timeframe. If a submission is time sensitive, users are encouraged to select the “Time Sensitive” checkbox on the OCPP, as these submissions are prioritized.
Court staff have been directed to ensure that the filing and/or issuance date on a document is the date it was submitted through the OCPP during regular business hours, regardless of when the staff approves the submission, except in limited scenarios such as issuing court orders. If a document is submitted outside of regular business hours, the date of filing and/or issuance will be the next business day.
For any case-specific concerns, users can contact the applicable Toronto court location directly to seek a resolution. Contact information can be found here.