HRTO - Updates on Rules of Procedure, Practice Directions and Processes

May 26, 2025

Effective June 1, 2025, the HRTO is launching a mandatory mediation process. For all HRTO applications received on or after June 1, 2025, a mediation shall be scheduled as a standard practice in every file. Parties can request an exemption for exceptional circumstances.

To enable this change, effective June 1, 2025, the HRTO is adding a revised Rule 15 to its Rules of Procedure, to replace the earlier version.

The HRTO is also updating the following forms:

  • Form 1: Application 
  • Form 1G: Application 
  • Form 2: Response 
  • Form 10: Request for an Order During Proceedings 
  • Form 11: Response to a Request for an Order 
  • Form 25: Confirmation of Settlement 
  • Confidentiality Agreement 

Effective June 15, 2025, the HRTO will no longer accept the previous versions of the Form 1, Form 1G, and Form 2 forms.

Parties to applications filed before June 1, 2025, can continue to seek mediation on a voluntary basis.

Adjournments, rescheduling and extension requests 

The HRTO is also updating its processes for managing adjournments, rescheduling and extension requests.

On June 1, 2025, the Practice Direction on Scheduling of Hearings and Mediations, Rescheduling Requests, and Requests for Adjournments will be replaced by a new Practice Direction on Rescheduling and Adjournment Requests and a Practice Direction on Extension Requests. These new Practice Directions will apply to all applications filed at the HRTO, including previously filed applications.

For more information, see the following: